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NEMT Scheduling Software
NEMT Scheduling Software
Take Control of Your Daily NEMT Operations
If you run a NEMT operation, you already know the chaos that shows up before the first ride of the day. Calls stacking up, drivers waiting for assignments, riders unsure about pickup times. One small delay can ripple through the entire schedule.
This is exactly where a solid NEMT scheduling software changes the game. It takes the daily scramble and turns it into a predictable, manageable workflow that keeps your riders moving and your team in control.
Stop Fighting Your NEMT Schedule
Manual dispatch, late pickups, and constant rescheduling do not scale. See how our system keeps trips, drivers, and compliance aligned, even on busy days.
Key Benefits of a NEMT Scheduling Solution
Anyone who has run live NEMT dispatch knows the real problems begin after the schedule is made. These benefits solve the issues that break most operations.
Reduces constant back and forth with brokers by auto-handling requests, matching vehicles, and assigning compatible drivers without manual juggling.
Prevents overlapping pickups by tracking appointment windows, dwell times, and vehicle availability so dispatchers avoid last minute reshuffles.
Shows underused drivers, heavy dead miles, and inefficient routes so you can fill gaps and balance loads across your fleet quickly.
Keeps riders on tighter ETAs by adjusting schedules around early releases, delays, and real traffic data without disrupting other trips.
Creates accurate mileage logs, timestamps, and documentation that meet healthcare and broker rules without extra paperwork.
Don’t take our word for it. Read what our clients say
We're proud of the strong relationships we build and the exceptional solutions we deliver. Read what our satisfied clients have to say about their experience with Ouranos.
Team Ouranos did a great job of managing the timeline and communicating their progress throughout the project. They were accommodating in the face of unexpected changes and delivered all key features. Timely updating the positive status of the project is what every client is looking for and the team gets right to the point. Highly recommended Ouranostech. Cheers.
Victoria Schoeffel
I have been working with Ouranos Technologies for over 4 years now. They have done amazing work for me. They help me in Web & Mobile app development in different technology and domain with extraordinary output. Impressed with the highly talented team & Management. I recommended Ouranos Technologies to everyone.
Todd Laken
It’s hard to find the right freelance talent online, but The team at Ouranos Technologies did a great Job. Initially, I hired 1 dedicated developer from Ouranostech for my project and he came up with the excellent skillset which I looking for. Now I’m collaborating with 3 dedicated developers on a monthly basis and till now it’s going very smoothly business with Ouranostech. Looking forward to a long-term business relationship. Thank You for your service.
Mikhail Bykov
Truly, the quality of the mobile & web app development service they offered was up to the mark. I hired Ouranos Technologies for my e-Commerce portal development. The team and especially the CEO of Ouranos Technologies helps me to let me know about the benefits of my web app to generate revenue. I would strongly recommend Ouranos Technologies to those searching for mobile & web app solutions. Recommended for all IT needs. Thanks.
Ala’a Daher
Ouranos Team helped us to build the Architecture and Roadmap of our main Product. We got great support from the Team and Management. Even when We needed to alter our initial plans for the product, they were understanding and had the skillset needed to accommodate our request. We recommended Ouranos Technologies for sure.
Fuad Mansoor Sharaf
What’s Inside
Core Features of Our NEMT Scheduling Software
These features reflect how real NEMT days work. They were built from operator feedback, not assumptions, so dispatchers get tools that match real-world chaos.
Centralized Scheduling
Displays all trips, statuses, mobility needs, and driver assignments in one view so dispatchers stop switching between systems.
Real-time Dispatching
Sends instant run updates to drivers’ phones, preventing radio confusion and giving dispatch accurate ETAs throughout the day.
Route Optimization
Builds smarter routes based on traffic, dwell time, distance, and appointment windows so drivers waste less fuel and time.
Patient Management
Stores PCS notes, mobility types, preferences, and facility quirks so drivers arrive prepared for each specific rider.
Compliance Tracking
Captures logs, signatures, and timestamps automatically to simplify audits and reduce manual documentation errors.
Reporting and Analytics
Highlights on-time performance, delay patterns, driver issues, and cost metrics so you can improve operations with real data.
Why Operators Pick Us
Why Choose Our NEMT Scheduling Software?
This platform was shaped by people who have sat in dispatch chairs, managed late drivers, and handled early dialysis releases. That experience shows in every detail.
Built for Real NEMT
Most tools are generic logistics software with “healthcare” painted on top. Ours is shaped by how NEMT actually operates day to day.
Easy for Teams
Have your marketplace online in minutes with onboarding.Nontechnical staff can dispatch confidently because the interface mirrors the way NEMT coordinators actually think and work.
Fast, Human Support
You get onboarding from people who understand NEMT scenarios, not generic software reps reading from scripts.
Transparent Pricing
No hidden modules or surprise fees. You get every operational feature without being pushed into upgrades.
Peak-demand Reliable
Handles surges like dialysis discharge waves and will-call spikes without slowing down or losing trip data.
Driver-First Mobile App
Our solution is designed for the driver also, it features a simple interface , eliminating distractions so drivers can prioritize patient care.
Simple Process
How Our NEMT Scheduling Solution Works
Our NEMT scheduling solution will streamline your working process, besides improving accuracy and efficiency. The process follows this way to the end:
Sign Up & Setup
Register your account, enter your drivers, vehicles, and profiles of your patients. Determine the type of services, mobility requirements, insurance coverage, and appointment schedules. This basic setup will ensure that rides are allocated appropriately and the needs of patients are addressed adequately.
Customize Scheduling Rules
Make your system specific to the needs of your organization. Establish priorities of set rides, organize the service areas, pickup / drop off time windows, and rules of repetitive trips. These automated regulations minimize the instances of constant manual changes.
Book and Dispatch Rides
Accept ride requests by healthcare partners, patients, or internal staff. Send out rides either through manual or automatic dispatching as per availability, proximity, and vehicle type. Mobile applications provide the driver with information on the trip immediately, and this is clear and requires immediate action.
Monitor in Real-Time
Real-time track vehicles, location of drivers, and ride status through a live dashboard. Get notifications about delays and cancellations, route problems, and no-shows. Automated updates can also be sent to patients and facilities in order to keep everybody informed at any point in time.
Analyze & Improve
Create and analyze elaborate reports in order to define trends, bottlenecks, and areas of improvement. Optimize routes, cut down fuel prices, better on-time performance, and overall fleet productivity.
Latest Case Studies
Customer Success Stories
See how we’ve helped businesses grow. From small startups to big companies, our teams have built fast and dependable tech solutions.
Our Customers
109+ Satisfied Clients Worldwide
Who It’s For
Built for Real NEMT Operations
Designed for teams that manage daily medical transportation at scale. From single-vehicle operators to high-volume fleets, it supports the realities of NEMT scheduling, dispatch, and compliance.
Small NEMT providers
Large NEMT fleets
Dialysis route operators
Wheelchair transport teams
Stretcher transport providers
Medicaid ride operators
Broker-based NEMT companies
High-volume dispatch teams
See How NEMT Scheduling Works in Real Life
If your schedules break the moment a pickup runs late, this is worth seeing. Book a 30 minute demo and walk through real NEMT scenarios with our team.
Countries We Serve
We Work With Clients Across These Regions
We work with companies across multiple countries. Each region has its own way of operating, and we adjust to those differences to keep projects smooth, predictable, and aligned with local business practices.
India
United States
Canada
Australia
United Kingdom
Germany
France
UAE
Philippines
Netherlands
Sweden
Saudi Arabia
What is NEMT Scheduling Software?
NEMT scheduling software is automated in booking, dispatch, routing, and reporting of non-emergency medical transportation. This NEMT scheduling software enhances provider efficiency, compliance, and ride coordination.
To whom is this software targeted?
This NEMT scheduling software is designed to be used by transportation providers, medical facilities, brokers, Medicaid transport services, and any organization that organizes routine or on-demand medical rides.
Do drivers accept or reject their phone offers?
Yes. In our NEMT-scheduling software, the drivers are notified on the mobile application of the ride request, and can either accept, decline, or change their statuses in real time while they remain in touch with the dispatchers.
Do you provide training and onboarding?
Absolutely. We also offer comprehensive onboarding, training, and support to assist teams in moving on to the use of the software to schedule NEMT in a manner that does not disrupt them.
What is the duration of onboarding?
Onboarding can last several days based on the size of the fleet and the amount of data. Our NEMT scheduling software has a guided installation to make the installation fast and hassle-free.