- Services
- Industries
- Solutions
- Technologies
- Discuss Your Tech Needs
Tell us your challenges, and we'll suggest the right tech solutions.
Let's Talk
- Hire Team
- Company
About the client
The client is a third-party logistics (3PL) company that manages warehousing and fulfillment operations for multiple customers. Its warehouse teams handle inbound goods, storage, inventory movements, order fulfillment, dispatch, and operational reporting across a shared logistics environment.
99.9%
Inventory Accuracy
100%
Real-time Visibility
35%
Faster Fulfillment
3PL Company
United Kingdom
Healthcare
Problem Statement
The 3PL operation was relying on fragmented processes and disconnected tools to manage inventory, warehouse activities, customer orders, and fulfillment. As order volume and customer requirements increased, the lack of a unified warehouse workflow made it harder to maintain accurate stock information and operational visibility.
Scalability
The warehouse workflow needed to support increasing order volumes and multiple customers without creating additional manual work.
Disconnected Operations
Receiving, inventory, order processing, picking, packing, and dispatch information was spread across different processes and tools.
Inventory Accuracy
Manual inventory updates made it difficult for warehouse teams to maintain a reliable, up-to-date view of stock and item locations.
Order Fulfillment
Manual coordination between customer orders and warehouse tasks slowed picking, packing, dispatch, and status updates.
Key Challenges
The Solution
Ouranos Technologies created a centralized warehouse management platform that connects inventory, inbound receiving, put-away, order management, picking, packing, dispatch, customer visibility, and operational reporting in one system.
Key Results
Operational Efficiency
- Centralized warehouse workflows reduced dependency on manual coordination.
- Warehouse teams gained a single source of truth for inventory and order status.
- Real-time status updates improved coordination across receiving, fulfillment, and dispatch.
Customer Visibility
- Customers could receive clearer visibility into inventory and order fulfillment status.
- Customer-specific inventory and order information could be managed from a structured workflow.
- Warehouse and dispatch teams worked from clearer fulfillment instructions and task statuses.
Business Growth Outcomes
- The architecture provides a stronger foundation for handling additional customers, warehouses, and order volumes.
- Improved operational visibility gives the 3PL business a more professional fulfillment experience for its customers.
- Created a foundation for future integrations with accounting, transportation, barcode, and customer systems.
Our Approach
01. 01. Initial Assessment
- Conducted discovery sessions with team to understand warehouse processes, fulfillment needs, customer expectations, and bottlenecks.
- Mapped key stakeholders and roles, including admins, managers, inventory teams, pickers, packers, dispatch teams, and 3PL customers.
02. 02. Scoping & Planning
- Proposed a centralized warehouse platform containing:
- • Warehouse and inventory management dashboard
- • Order, picking, packing, and dispatch workflows
- • Customer visibility, alerts, and operational reporting
03. 03. Solution Architecture
- Designed a scalable web-based architecture that supports multiple customers, warehouses, users, inventory records, and fulfillment workflows.
- Designed role-based workflows, giving each warehouse user access to relevant tasks, inventory data, and operational actions.
Key Modules
Inventory Management
- SKU and item master management
- Stock levels and inventory status
- Inventory movements and stock adjustments
- Location, bin, batch, and warehouse-level inventory visibility
Inbound & Receiving
- Purchase and inbound shipment receiving
- GRN and receiving status management
- Put-away and warehouse location assignment
- Exception handling and receiving updates
Order & Fulfillment
- Customer order management
- Picking task generation and assignment
- Packing, shipment preparation, and dispatch
- Order status and fulfillment reporting
3PL Customer Portal
- Inventory and order visibility for customers
- Order status and fulfillment tracking
- Customer-specific inventory and reporting
- Role-based access and account management
3PL Company
Client Thoughts
"The new warehouse platform gave our teams a much clearer view of inventory and fulfillment. Bringing the major warehouse workflows into one system made day-to-day operations easier to manage and gave our customers better visibility."
3PL Company Team
Don't Just Read About Success
Make It Your Reality
You've seen the kind of results we deliver.
If you're facing similar challenges or planning your next big move, let's connect and explore how we can help.